Job Description
Immediate opening for IT Support Specialist in Long Beach, CA! Join our dynamic team at Long Beach Tech Solutions Inc. and start your career today. We're urgently hiring tech professionals who can deliver exceptional support and drive innovation. This full-time role offers competitive pay, comprehensive benefits, and rapid onboarding. If you're ready to make an immediate impact and grow your skills in a fast-paced environment, apply now!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network infrastructure
- Install, configure, and maintain enterprise systems including servers and cloud services
- Diagnose and resolve complex IT issues with minimal supervision
- Document technical procedures and maintain asset inventory
- Collaborate with cross-functional teams to optimize system performance
- Implement security protocols and ensure compliance with industry standards
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of IT support experience with enterprise environments
- CompTIA Network+ and Security+ certifications required
- Proficiency in Windows Server, Active Directory, and cloud platforms (AWS/Azure)
- Strong troubleshooting skills for both hardware and software issues
- Excellent communication and customer service abilities
- Experience with ITIL processes and ticketing systems
- Bachelor's degree in Computer Science or related field preferred