Job Description
We are seeking a highly motivated IT Support Specialist to join our team in Atlanta, GA. Due to rapid expansion, we are offering immediate start dates for qualified candidates who want to make an impact in a dynamic environment.
At Apex Innovations, we pride ourselves on providing top-tier technical solutions to our clients. As we scale, we need a proactive individual who can handle high-volume support requests with ease and professionalism.
Why Join Us?
- Immediate Start: Begin your career journey today.
- Competitive Pay: Salary based on experience.
- Modern Environment: Work with cutting-edge technology.
Responsibilities
- Provide Tier 1 and Tier 2 technical support for hardware, software, and network issues.
- Diagnose and resolve complex technical problems with minimal supervision.
- Perform regular maintenance and updates on company workstations and servers.
- Assist in the deployment of new hardware and software solutions.
- Maintain a detailed log of all technical issues and resolutions.
- Collaborate with cross-functional teams to improve user experience.
Qualifications
- Associate degree in Computer Science or equivalent IT experience.
- CompTIA A+ Certification preferred.
- 1-3 years of experience in IT support or help desk roles.
- Strong understanding of Windows and macOS operating systems.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced, urgent environment.