Job Description
We are hiring immediately for a dynamic and high-growth technology firm in Tampa, FL. If you are looking for an urgent job opening that offers immediate start and long-term stability, this is your chance to join a team that values innovation and excellence.
As an IT Support Specialist, you will be the first line of defense for our employees, ensuring seamless technology operations. We pride ourselves on a collaborative culture and offer a competitive benefits package including health insurance, 401(k) matching, and paid time off.
Why Join Us?
- Immediate Start: Don't wait weeks for a background check; we want you on board now.
- Competitive Pay: Top-tier compensation for top-tier talent.
- Growth Opportunities: Clear career progression within a leading US-based company.
Responsibilities
- Provide Tier 1 and Tier 2 technical support for hardware, software, and network issues.
- Manage and maintain user accounts, permissions, and security protocols.
- Configure and deploy new workstations, mobile devices, and peripherals.
- Troubleshoot connectivity issues and resolve server errors efficiently.
- Document technical issues and resolutions in the ticketing system.
- Collaborate with the IT team to improve system performance and user experience.
Qualifications
- High school diploma or equivalent; Associate’s degree in Computer Science or IT is preferred.
- 1-3 years of experience in IT support, help desk, or technical support roles.
- Strong knowledge of Windows Server, Active Directory, and Office 365.
- Familiarity with networking concepts, firewalls, and VPNs.
- Excellent problem-solving skills and attention to detail.
- Ability to communicate technical information clearly to non-technical staff.