Job Description
Join Nevada Tech Solutions immediately! We're urgently hiring Tech Support Specialists for our Las Vegas headquarters. No experience needed – we provide comprehensive training! Walk-in interviews are held daily at our downtown office. Enjoy competitive pay, full benefits, and growth opportunities in a cutting-edge tech environment. Perfect for career changers and recent graduates!
Responsibilities
- Provide Tier 1 technical support via phone, email, and in-person
- Diagnose and resolve hardware/software issues efficiently
- Document all interactions in our CRM system
- Collaborate with senior technicians on complex cases
- Train end-users on company systems and protocols
- Assist with IT asset management and inventory
Qualifications
- High school diploma or equivalent (college preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work flexible shifts including weekends
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+ certification (provided)