Job Description
Join our dynamic team at TechSolutions Inc. as an Urgent Hire IT Support Specialist! We're seeking a tech-savvy professional to deliver exceptional service to our Columbus-based clients. This high-impact role offers immediate start, competitive compensation, and growth opportunities in a thriving tech hub. Perfect for candidates ready to make an immediate impact!
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network infrastructure
- Diagnose and resolve complex system issues with remote and on-site support
- Deploy and configure IT equipment across enterprise environments
- Collaborate with cross-functional teams to implement technology solutions
- Document technical procedures and maintain service level agreements
- Conduct security audits and implement best practices
Qualifications
- 3+ years of IT support experience in Windows/Linux environments
- CompTIA Security+ or equivalent certification required
- Proficiency in Active Directory, Azure, and cloud technologies
- Strong troubleshooting skills with enterprise networking (TCP/IP, VPN)
- Excellent written and verbal communication abilities
- Ability to work flexible hours including on-call rotations
- Valid Ohio driver's license and reliable transportation