Job Description
Immediate opening for IT Support Specialist in Columbus, OH! Join our dynamic team and start your career today. We're seeking a tech-savvy professional to provide exceptional user support and maintain our digital infrastructure. This urgent opportunity offers competitive compensation, growth potential, and a chance to make an immediate impact. Don't miss your chance to join a forward-thinking company in the heart of Ohio's tech hub.
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues
- Install, configure, and maintain workstations, servers, and cloud systems
- Document IT processes, incidents, and resolutions in ticketing systems
- Collaborate with cross-functional teams to ensure seamless IT operations
- Implement cybersecurity best practices and conduct system audits
- Train end-users on new technologies and software applications
- Monitor system performance and proactively address potential issues
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Windows OS, Active Directory, and Microsoft 365
- Strong troubleshooting skills with hardware and software diagnostics
- Experience with cloud platforms (AWS/Azure) and virtualization
- Excellent communication and customer service abilities
- Ability to work independently in a fast-paced, deadline-driven setting