Job Description
Immediate openings for IT Support Specialists in Philadelphia! Join our dynamic team at InnovateTech Solutions and become part of a cutting-edge tech environment. We're conducting walk-in interviews daily for qualified candidates ready to start immediately. This is a rare opportunity to launch your career in one of America's fastest-growing tech hubs.
Our Philadelphia office offers competitive benefits, flexible scheduling, and career advancement opportunities. No appointments needed – just bring your resume and passion for technology!
Responsibilities
- Provide Tier 1 & 2 technical support for hardware/software issues
- Manage network infrastructure and security protocols
- Document IT processes and maintain service desk tickets
- Train employees on new technology implementations
- Collaborate with cross-functional teams on IT projects
- Monitor system performance and troubleshoot network issues
- Ensure compliance with data protection regulations
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 2+ years in technical support or help desk roles
- Proficiency with Windows OS, Active Directory, and cloud platforms
- Strong knowledge of network security best practices
- Excellent problem-solving and communication skills
- CompTIA A+/Network+ certification preferred
- Ability to work flexible hours including occasional weekends
- Valid driver's license for occasional off-site support