Job Description
Join our dynamic team at TechCorp Solutions in Washington DC for an urgent opening in IT Support. We're seeking motivated professionals ready to hit the ground running with immediate opportunities. Walk-in interviews are held daily – no appointment needed! Enjoy competitive compensation, comprehensive benefits, and a chance to work on cutting-edge projects for federal and private sector clients. Don't miss this chance to accelerate your career in the nation's tech hub.
Responsibilities
- Provide Tier 2-3 technical support for 500+ users across Windows/macOS environments
- Manage Active Directory, Azure AD, and cloud infrastructure troubleshooting
- Deploy and maintain hardware/software assets using SCCM/Intune
- Document SOPs and create knowledge base articles for team scalability
- Collaborate with network and security teams on incident response
- Lead system upgrades and patch management cycles
Qualifications
- 3+ years in enterprise IT support with Windows/macOS expertise
- CompTIA Security+ or equivalent certification required
- Hands-on experience with Azure AD and cloud services
- Strong scripting skills (PowerShell/Bash preferred)
- Ability to pass federal background check for client projects
- Excellent communication and customer service skills