Job Description
Join our dynamic team at CityScape Solutions! We're urgently seeking passionate Customer Service Specialists to serve Portland residents. This is your opportunity to make an immediate impact while growing your career in a supportive environment. Enjoy competitive pay, comprehensive benefits, and a prime downtown location.
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Resolve inquiries and complaints with empathy and efficiency
- Maintain accurate records in our CRM system
- Collaborate with cross-functional teams to improve service quality
- Conduct follow-ups to ensure customer satisfaction
- Support community outreach initiatives
- Adhere to company policies and industry regulations
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of customer service experience
- Strong communication and problem-solving skills
- Ability to work in fast-paced environment
- Proficiency with Microsoft Office and CRM software
- Valid Oregon driver's license (required)
- Local Portland residency strongly preferred