Job Description
Apex Solutions Group is currently seeking motivated individuals to join our expanding team as Full-Time Customer Service Representatives.
We are holding walk-in interviews this week for immediate placement. If you thrive in a fast-paced environment and enjoy helping others, we want to meet you.
Why Join Us?
- Competitive hourly pay ($20 - $25/hr)
- Comprehensive health, dental, and vision insurance
- Clear path for career advancement and leadership training
- Supportive team culture with weekly team events
Don't miss this opportunity to kickstart your career in a stable and rewarding environment.
Responsibilities
- Answer incoming calls and emails from clients with professionalism and empathy.
- Resolve customer complaints and inquiries in a timely and effective manner.
- Process orders, returns, and exchanges accurately using the internal CRM system.
- Update customer records and maintain accurate databases.
- Collaborate with the sales and technical support teams to meet departmental goals.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory for walk-ins.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work flexible shifts, including weekends and holidays.