Job Description
Are you looking for a rewarding career with flexible weekend hours? Capital Tech Solutions is currently hiring dedicated Customer Service & Operations Associates to join our dynamic team in Washington, DC, with coverage extending into North Carolina.
We pride ourselves on delivering excellence and are looking for individuals who thrive in a fast-paced environment. If you are seeking a part-time role that offers competitive pay, professional growth, and a supportive team culture, we want to hear from you.
Why Join Us?
- Flexible Scheduling: Enjoy the freedom of working weekends while maintaining your weekday commitments.
- Competitive Compensation: Earn between $18.00 and $24.00 per hour based on experience.
- Professional Development: Access to ongoing training and clear pathways for career advancement.
- Modern Environment: Work in a state-of-the-art facility in the heart of Washington, DC.
Responsibilities
- Provide exceptional customer support via phone, email, and live chat during weekend shifts.
- Manage and process customer orders, inquiries, and returns with high accuracy.
- Maintain a clean, organized, and safe workspace to ensure operational efficiency.
- Collaborate with the weekday team to ensure seamless workflow and continuity of service.
- Document customer interactions and resolve issues in accordance with company protocols.
- Assist in inventory management and stock replenishment as required.
Qualifications
- High school diploma or equivalent; Associate’s degree preferred.
- Previous experience in customer service, logistics, or retail is a plus.
- Must be available to work weekends (Saturday and/or Sunday) consistently.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and basic computer navigation.
- Reliable transportation and the ability to commute to the Washington, DC location.