Job Description
We are seeking a dedicated Weekend Customer Service Representative to join our team in Columbus, Ohio. If you are looking for a local job opening with immediate start opportunities, this is the perfect role for you.
At Apex Support Solutions, we pride ourselves on delivering exceptional service. As a Weekend Representative, you will be the face of our brand, handling inquiries and resolving issues with a smile. This position offers a competitive hourly rate and a flexible schedule designed to fit your lifestyle.
Why Apply?
- Immediate Start: Join our team this weekend.
- Local Opportunity: Convenient location in Columbus, OH.
- Competitive Pay: Earn $18 - $22/hour.
- Modern Environment: Work in a supportive and tech-forward office.
Responsibilities
- Greet and assist customers via phone, email, and in-person during weekend hours.
- Resolve product or service complaints and ensure customer satisfaction.
- Process orders, forms, applications, and requests.
- Document customer interactions and transactions accurately in the CRM system.
- Collaborate with the weekday team to ensure seamless service transitions.
- Maintain a clean and organized workspace.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Ability to work weekends (Saturday and Sunday) and holidays as needed.
- Proficiency with Microsoft Office Suite and basic computer skills.
- Must be reliable and available to start immediately.