Job Description
We are currently seeking a dedicated Weekend Customer Service Representative to join our team in Tampa, Florida. If you are looking for a rewarding weekend job with an immediate start and a supportive environment, we want to hear from you.
As a key member of our weekend operations, you will ensure our clients receive top-tier service during peak hours. This is an excellent opportunity for those seeking flexible scheduling while building a career in a growing industry.
What We Offer:
- Competitive hourly pay ($18 - $22/hr)
- Flexible weekend shifts (Saturday & Sunday)
- Immediate hiring process
- Professional development opportunities
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat.
- Resolve complaints and issues efficiently while maintaining a positive tone.
- Process transactions, returns, and exchanges accurately.
- Update and maintain accurate customer records in the CRM system.
- Collaborate with the weekday team to ensure seamless service continuity.
- Assist in maintaining a clean and organized workspace.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is preferred.
- Must be available to work weekends (Saturday and Sunday).
- Strong verbal and written communication skills.
- Basic computer proficiency (Microsoft Office, Google Suite).
- Ability to work independently with minimal supervision.