Job Description
Join Metro Retail Solutions as a Weekend Customer Service Specialist and be the heart of our Charlotte operations! We're seeking energetic professionals to deliver exceptional service during our peak weekend hours. This role offers competitive pay, flexible scheduling, and growth opportunities within our dynamic retail environment. Enjoy weekends off during weekdays while earning a competitive hourly rate. If you're passionate about customer experience and thrive in fast-paced settings, apply today!
Responsibilities
- Provide exceptional in-store customer service and product knowledge
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Maintain clean, organized store appearance and displays
- Resolve customer inquiries and complaints efficiently
- Collaborate with weekend team to achieve sales targets
- Support store opening/closing procedures as assigned
Qualifications
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Weekend availability (Sat/Sun) is mandatory
- Basic math skills and cash handling comfort
- Reliable transportation to Charlotte location
- Positive attitude and problem-solving mindset