Job Description
Join our dynamic team at Prime Retail Solutions as a Weekend Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional service during weekend shifts in our Raleigh location. Enjoy a flexible schedule with competitive pay and growth opportunities. Perfect for students, parents, or anyone seeking weekend work-life balance. Walk-in interviews welcome – no appointment needed!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our POS system while maintaining cash handling protocols
- Resolve customer complaints efficiently by identifying root causes and implementing solutions
- Collaborate with team members to ensure seamless weekend operations and coverage
- Maintain organized product displays and store cleanliness to enhance customer experience
- Assist with inventory management and restocking during weekend shifts
- Document customer feedback and operational insights for continuous improvement
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years customer service or retail experience preferred
- Strong communication skills with ability to multitask in fast-paced environments
- Proficiency with basic computer systems and point-of-sale technology
- Flexible availability to work weekends (Saturday/Sunday) and holidays
- Positive attitude with problem-solving mindset and attention to detail
- Ability to stand for extended periods and lift up to 25 lbs