Job Description
Join Metro Retail Solutions as a Weekend Customer Service Specialist and transform weekend work into career growth! We're seeking energetic professionals to deliver exceptional service during peak weekend hours at our premium Washington DC location. Enjoy competitive pay, flexible scheduling, and comprehensive training while becoming part of a dynamic team dedicated to customer excellence. This role offers immediate start dates and opportunities for advancement into leadership positions.
Responsibilities
- Deliver exceptional in-person and phone customer service during weekend shifts (Saturday/Sunday)
- Process transactions accurately using POS systems and handle cash management
- Resolve customer inquiries with empathy and solution-oriented approaches
- Assist with inventory management and visual merchandising duties
- Collaborate with cross-functional teams to ensure seamless store operations
- Maintain organized and visually appealing sales floor presentation
- Adhere to all safety protocols and company standards
Qualifications
- Minimum 1 year customer service or retail experience
- Strong communication and interpersonal skills
- Ability to work flexible weekend schedules (6 AM - 10 PM shifts)
- Basic proficiency with POS systems and digital tools
- High school diploma or equivalent required
- Valid Washington DC work authorization
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset