Job Description
Join our dynamic team at Metro Retail Solutions and transform your weekends into rewarding opportunities! We're seeking enthusiastic Weekend Customer Service Specialists to deliver exceptional experiences at our flagship Boston location. Enjoy competitive pay, flexible scheduling, and a vibrant work environment where your contributions are celebrated. Walk-in interviews are held every Saturday from 10 AM - 2 PM at our downtown Boston store. No appointment needed – just bring your positive attitude and professional demeanor!
Responsibilities
- Provide outstanding customer service through in-person and digital channels
- Process transactions accurately while maintaining cash drawer accountability
- Resolve customer inquiries and escalations with empathy and efficiency
- Collaborate with weekend team to maintain store presentation and inventory
- Support promotional events and seasonal campaigns during peak weekend hours
- Adhere to all safety protocols and loss prevention standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Availability to work Saturdays and Sundays (8 AM - 6 PM shifts)
- Strong communication and problem-solving skills
- Basic proficiency with POS systems and digital tools
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and team-oriented mindset