Job Description
Join MetroServe Solutions for exciting weekend shift opportunities in Philadelphia! We're hosting walk-in interviews for motivated Customer Service Representatives seeking flexible schedules with competitive pay and growth potential. Perfect for students, parents, or anyone balancing weekday commitments.
Why Apply?
- Weekend shifts (Sat-Sun 8AM-4PM)
- On-the-job training provided
- Performance-based bonuses
- Free downtown parking
No experience required – we value your positive attitude and eagerness to learn. Walk in during our interview hours and start your career journey today!
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Process orders and resolve service issues
- Document interactions in CRM system
- Collaborate with weekend support team
- Meet performance metrics (call quality, resolution time)
- Participate in weekly team huddles
- Maintain product knowledge updates
Qualifications
- High school diploma or equivalent
- Weekend availability mandatory
- Basic computer proficiency
- Strong communication skills
- Customer-focused mindset
- Ability to work independently
- Prior service experience a plus