Job Description
Are you looking for a rewarding job with a flexible schedule? Apex Support Services is seeking a dedicated Weekend Shift Customer Service Representative to join our dynamic team in Chicago, Illinois.
We value reliability and accuracy. If you are ready to start immediately and want to work in a fast-paced environment, we want to hear from you.
Why Join Us?
- Immediate start available
- Competitive hourly pay
- Weekend-friendly culture
- Comprehensive training provided
Responsibilities
- Answer high-volume inbound and outbound calls during weekend shifts.
- Resolve customer inquiries and complaints with patience and professionalism.
- Process customer orders, returns, and exchanges accurately.
- Update customer records in the CRM system.
- Collaborate with team members to ensure service excellence.
- Adhere to all company policies and safety protocols.
Qualifications
- High school diploma or equivalent.
- Previous customer service or call center experience is preferred but not required.
- Strong computer literacy and typing speed.
- Excellent verbal and written communication skills.
- Must be available to work weekends (Saturday and Sunday).
- Ability to work in a fast-paced environment.