Job Description
Join our dynamic team at Oakland Community Services as a Weekend Shift Customer Service Specialist! We're seeking passionate individuals to deliver exceptional service during weekend hours while supporting our community-focused initiatives. Enjoy competitive pay, flexible scheduling, and a supportive environment that values work-life balance. Perfect for students, parents, or anyone seeking weekend work in Oakland. Apply today and make a difference!
Responsibilities
- Provide outstanding customer support via phone, email, and in-person interactions
- Manage weekend appointment scheduling and resource coordination
- Resolve client inquiries with empathy and efficiency
- Process registrations and maintain accurate records
- Collaborate with cross-functional teams during weekend operations
- Support community outreach programs during weekend shifts
- Contribute to weekend inventory and facility management
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in team settings
- Flexibility to work weekends (Saturdays & Sundays)
- Basic computer proficiency with Microsoft Office Suite
- Valid California driver's license (if transportation required)