Job Description
Join TechSolutions Inc. as a Weekend Shift IT Support Technician and become the backbone of our technical operations! This dynamic part-time role is perfect for tech enthusiasts seeking weekend flexibility while making a real impact. You'll troubleshoot hardware/software issues, maintain network infrastructure, and deliver exceptional customer support to our diverse client base. Enjoy competitive pay, modern facilities, and a supportive team environment that values innovation and work-life balance.
Why Join Us? • Flexible weekend schedule (Sat-Sun) • Competitive hourly rates + performance bonuses • Cutting-edge tech resources • Career growth opportunities • Collaborative team culture
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/Mac/Linux systems
- Install, configure, and maintain network infrastructure and security protocols
- Provide remote and on-site technical support to enterprise clients
- Document technical procedures and maintain accurate service logs
- Collaborate with IT team on system upgrades and preventive maintenance
- Train users on new technologies and best practices
- Monitor system performance and proactively address potential issues
Qualifications
- 2+ years of hands-on IT support experience
- CompTIA A+/Network+ certification or equivalent
- Proficiency in Windows, macOS, and Linux environments
- Strong troubleshooting skills with networking concepts (TCP/IP, DNS, DHCP)
- Excellent communication and customer service abilities
- Experience with helpdesk ticketing systems (ServiceNow, Jira)
- Ability to work independently and prioritize tasks efficiently
- Valid California driver's license (for occasional on-site visits)