Job Description
Join Mesa's fastest-growing local employer with weekly pay! We're seeking passionate Customer Service Representatives to serve our community with exceptional care. Enjoy the stability of full-time employment with direct deposit every Friday, competitive benefits, and a supportive team environment. No weekend shifts – Monday-Friday schedule with flexible start times. Perfect for career advancement in Mesa's thriving service industry.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing and service issues with efficiency and empathy
- Process payments and update account information accurately
- Document all interactions in CRM system with 100% compliance
- Collaborate with team members to improve service workflows
- Meet/exceed performance metrics for resolution time and satisfaction
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication skills in English (bilingual a plus)
- Proficient with Microsoft Office and CRM software
- Ability to work in fast-paced environment
- Reliable transportation to Mesa location
- Pass background check and drug screening