Job Description
Launch your career with LocalHire Solutions as an Entry Level Customer Service Specialist! We're seeking passionate individuals in Oklahoma City to join our award-winning team. No experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, benefits, and a supportive work environment. Perfect for recent graduates or career changers looking to build foundational skills in customer relationship management.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with empathy and professionalism
- Resolve customer issues efficiently while maintaining high satisfaction rates
- Process transactions and update customer records accurately in our CRM system
- Collaborate with team members to improve service delivery processes
- Meet performance metrics including call volume and resolution targets
- Contribute to a positive team culture through active participation
Qualifications
- High school diploma or equivalent (college degree preferred)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and ability to thrive in a fast-paced environment
- Reliable transportation and punctual attendance