Job Description
Join Tampa's fastest-growing staffing firm and enjoy weekly pay! We're immediately hiring energetic Customer Service Specialists for our top-tier clients in Tampa Bay. This full-time role offers competitive pay, flexible scheduling, and rapid advancement opportunities. Perfect for career changers or those seeking stable local employment with next-day pay options.
Our team provides comprehensive training and a supportive work environment where your contributions are recognized weekly. Enjoy the stability of consistent income while building valuable career skills in customer relations and problem-solving.
Responsibilities
- Handle 50+ daily customer inquiries via phone, email, and chat
- Resolve billing and service issues with 95% first-contact resolution
- Update customer records in CRM systems with 100% accuracy
- Collaborate with technical teams to troubleshoot complex issues
- Meet/exceed monthly performance metrics (CSAT, AHT)
- Participate in weekly team training sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficient in Microsoft Office Suite
- Clear communication skills (verbal/written)
- Ability to multitask in fast-paced environment
- Reliable transportation to downtown Tampa office
- Flexible availability (including some weekends)