Job Description
Join our dynamic team at San Diego Community Services and enjoy the stability of weekly pay! We're seeking passionate Customer Service Specialists to deliver exceptional experiences to our diverse clientele. This full-time role offers competitive hourly wages, comprehensive benefits, and opportunities for growth within a supportive environment. If you thrive in fast-paced settings and value work-life balance, apply today and start earning weekly!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve billing issues and process transactions accurately
- Maintain detailed records in CRM systems and databases
- Collaborate with cross-functional teams to improve service quality
- Adhere to company policies and regulatory compliance standards
- Identify upselling opportunities to enhance customer satisfaction
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service experience in a fast-paced environment
- Proficiency in Microsoft Office Suite and CRM software
- Strong problem-solving and conflict resolution skills
- Ability to work flexible hours including weekends if required
- Valid California driver's license (for occasional site visits)