Job Description
Join TechHire Solutions and enjoy the convenience of weekly pay while advancing your career in the heart of San Francisco's tech hub! We're seeking a skilled IT Support Specialist to deliver exceptional technical assistance to our dynamic team. With competitive compensation, comprehensive benefits, and the unique advantage of weekly paychecks, this is your opportunity to thrive in a fast-paced environment. Apply today and experience the difference of working with a company that values your expertise and rewards your contributions promptly.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues
- Manage and maintain company IT infrastructure including servers and cloud systems
- Collaborate with cross-functional teams to implement technology solutions
- Document technical procedures and maintain knowledge base articles
- Monitor system performance and proactively address security vulnerabilities
- Train employees on new technologies and best practices
Qualifications
- 3+ years of experience in IT support or system administration
- Proficiency with Windows, macOS, and cloud platforms (AWS/Azure)
- CompTIA Network+ or equivalent certification required
- Strong troubleshooting and diagnostic skills
- Excellent written and verbal communication abilities
- Experience with ITSM tools like ServiceNow or Jira
- Ability to work flexible hours including occasional weekends