Job Description
Join our dynamic team as a Customer Service Representative in San Antonio, TX! We're seeking passionate individuals to deliver exceptional service to our growing client base. Enjoy competitive benefits, a supportive work environment, and walk-in interview opportunities. No experience necessary – we provide comprehensive training!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Resolve billing and service issues efficiently
- Update customer records accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for customer satisfaction
- Assist with onboarding new team members
- Participate in monthly training sessions
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic computer proficiency with Microsoft Office
- Positive attitude and problem-solving mindset
- Customer service experience preferred but not required
- Bilingual (English/Spanish) highly valued