Job Description
Apex Local Services is seeking a friendly and reliable Part-Time Customer Service Representative to join our dynamic team in New York City. We are committed to providing top-tier support to our local community and are looking for individuals who are passionate about helping others.
This role is ideal for those looking for local jobs with flexible scheduling. You will be the primary point of contact for our clients, ensuring their inquiries are handled with care and efficiency.
What We Offer:
- Competitive hourly pay ($20 - $25/hr).
- Flexible part-time shifts to accommodate your lifestyle.
- On-the-job training and professional development.
- A supportive and inclusive work environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues by identifying solutions and alternatives.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain accurate and up-to-date customer records in the CRM system.
- Collaborate with the sales and support teams to ensure a seamless customer experience.
Qualifications
- High school diploma or equivalent is required.
- Previous customer service experience is preferred but not required.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing speed.
- Ability to work evenings, weekends, and holidays as required.