Job Description
Are you looking for a career opportunity that starts immediately? Apex Connect Solutions is currently hiring Customer Service Representatives in Orlando, FL. We are looking for passionate individuals who want to join a growing team with no experience required.
We pride ourselves on providing top-tier service and offer a comprehensive training program to set you up for success. If you have a positive attitude and a drive to learn, we want to hear from you.
Why Choose Us?
- Competitive hourly pay ($18 - $22/hr)
- Full-time schedule with benefits
- Opportunity for rapid career advancement
- Modern work environment
Join us today and take the first step towards your future!
Responsibilities
- Answer inbound customer inquiries via phone, email, and chat with a friendly and professional demeanor.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Accurately enter and update customer information into our CRM database.
- Identify customer needs and recommend appropriate solutions.
- Collaborate with the sales and support team to meet departmental goals.
- Stay up-to-date with product knowledge and company policies.
Qualifications
- High school diploma or GED is required.
- Previous customer service experience is a plus but not mandatory.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Reliable computer and high-speed internet connection.
- Ability to work flexible shifts, including evenings and weekends.
- Must be a resident of the United States.