Job Description
Join a dynamic team in Indianapolis as a Customer Service Representative. We are currently seeking motivated individuals for immediate hire roles. This is a fantastic opportunity to join a company that values employee growth and offers a comprehensive benefits package.
Our Commitment:
- Competitive hourly wage ($18 - $22/hr).
- Health, dental, and vision insurance.
- Flexible scheduling options.
- Professional development and training.
Responsibilities
- Manage high volumes of inbound and outbound customer inquiries via phone, email, and chat.
- Accurately input customer data and maintain up-to-date records in our internal systems.
- Resolve complex customer issues with patience and professionalism.
- Collaborate with the sales and technical teams to ensure customer satisfaction.
- Identify and escalate trends or recurring issues to management.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Proven experience in customer service or data entry.
- Proficiency in Microsoft Office Suite and CRM software.
- Strong verbal and written communication skills.
- Ability to work well in a fast-paced, team-oriented environment.