Job Description
Are you ready to take the next step in your career?
Premier Logistics Solutions is urgently hiring Customer Service Representatives in Houston, Texas. We are looking for passionate individuals to join our growing team and provide top-tier support to our clients.
As a key member of our local team, you will be at the forefront of customer satisfaction, handling inquiries with professionalism and efficiency. This is a fantastic opportunity for those seeking stability, growth, and a dynamic work environment.
Why Join Us?
- Competitive Pay: $18.00 - $24.00 per hour based on experience.
- Benefits Package: Health, dental, and vision insurance.
- Work-Life Balance: Supportive management and flexible scheduling options.
- Growth: Clear pathways for internal promotion.
Don't miss this chance to work with a company that values its employees. Apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer complaints and issues effectively to ensure high satisfaction levels.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain detailed and up-to-date records of customer interactions and transactions.
- Collaborate with the logistics and warehouse teams to ensure seamless service delivery.
- Identify opportunities to upsell products and services to existing clients.
- Stay updated on company policies, products, and industry trends.
Qualifications
- High school diploma or GED required; associate degree preferred.
- Previous experience in customer service or a related field is a plus.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Ability to multitask and manage time effectively in a fast-paced environment.
- Problem-solving mindset with a focus on customer success.
- Reliable transportation is required for this local position.