Job Description
Join Horizon Growth Partners as an Entry-Level Customer Specialist in Austin, TX! We're hosting walk-in interviews for motivated individuals ready to launch their careers. No experience required – we provide comprehensive training and growth opportunities in a dynamic, supportive environment. Perfect for recent graduates or career changers seeking stability and advancement.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve inquiries and troubleshoot issues efficiently
- Document interactions and maintain accurate client records
- Collaborate with cross-functional teams to enhance service quality
- Contribute to process improvement initiatives
- Represent the company professionally in all client engagements
Qualifications
- High school diploma or equivalent (degree preferred)
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Detail-oriented with excellent organizational abilities
- Positive attitude and team player mentality
- Basic computer proficiency (MS Office Suite)
- Must be available for on-site walk-in interviews