Job Description
Immediate openings in Dallas! No appointment needed. Join our award-winning team as a Customer Service Representative and deliver exceptional experiences to Texas residents. We're hiring locally and conducting walk-in interviews daily at our downtown Dallas location. Enjoy competitive pay, comprehensive benefits, and growth opportunities in a supportive environment.
Why join us?
- Full-time positions with day/night shifts
- Health insurance, 401k matching, paid time off
- Free downtown parking and public transit subsidy
- On-the-job training and career advancement
Responsibilities
- Handle inbound/outbound calls from Dallas-area customers
- Resolve billing inquiries and service issues
- Process applications and account modifications
- Maintain detailed customer records in CRM systems
- Collaborate with local Texas support teams
- Meet/exceed performance metrics (95% satisfaction rate)
- Participate in quarterly community outreach events
Qualifications
- High school diploma or equivalent (GED accepted)
- 1+ years customer service experience preferred
- Strong verbal communication skills in English/Spanish
- Ability to work flexible shifts (including weekends)
- Basic computer proficiency (MS Office, CRM tools)
- Valid Texas ID or driver's license
- Pass background check and drug screening
- Must be available for immediate start