Job Description
Join our dynamic team in Kansas City! We're hosting walk-in interviews for motivated Customer Service Representatives. No appointments necessary—just bring your resume and passion for helping customers. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Perfect for career starters and experienced professionals alike. Interviews held daily 9 AM - 4 PM at our downtown location.
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve billing and product issues efficiently
- Process orders and returns accurately
- Maintain detailed customer records in CRM systems
- Collaborate with sales and support teams
- Meet monthly performance metrics
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible hours including weekends
- Positive attitude and team player mindset