Job Description
Join Fort Worth's leading customer service team! We're hiring immediately for motivated individuals seeking local opportunities with competitive pay and growth potential. Walk-in interviews held daily at our downtown Fort Worth location – no appointment needed! Enjoy comprehensive benefits, flexible scheduling, and a supportive team environment dedicated to your success.
Why Fort Worth Careers?
• Local hiring for Fort Worth residents
• Paid training and career advancement
• Health/dental/vision benefits
• 401(k) with company match
• Free downtown parking
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service processes
- Meet/exceed performance metrics for customer satisfaction
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or call center experience
- Strong communication and problem-solving skills
- Proficient with Microsoft Office and CRM software
- Ability to work flexible shifts including weekends
- Must be authorized to work in the United States