Job Description
Are you a detail-oriented professional looking for a rewarding career with weekly pay and a supportive environment? Apex Digital Solutions is currently seeking a dedicated Customer Service Representative to join our expanding team in Dallas, TX.
At Apex, we believe in empowering our employees with the tools they need to succeed. This is an excellent opportunity for those seeking local jobs near me that offer flexibility and growth. We provide a comprehensive benefits package, including health insurance, paid time off, and opportunities for advancement.
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with a focus on resolving issues efficiently and professionally.
- Accurately input and update customer data into our CRM systems to ensure database integrity.
- Assist in the processing of daily transactions and verify billing information to prevent errors.
- Collaborate with the sales and support teams to ensure a seamless customer experience.
- Document customer feedback and report recurring issues to management.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service, data entry, or administrative support is preferred but not required.
- Strong typing skills (minimum 40 WPM) and proficiency in Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to work independently and manage time effectively in a fast-paced environment.