Job Description
Launch your career with Nexus Solutions Inc, a leading tech services provider in San Jose! We're seeking enthusiastic individuals with no prior experience to join our dynamic customer service team. Enjoy comprehensive paid training, flexible scheduling, and clear growth pathways into specialized tech roles. Our collaborative environment values fresh perspectives and offers competitive benefits including health insurance and 401k matching. Perfect for recent graduates or career changers looking to enter the thriving San Jose tech scene!
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Document interactions accurately in our CRM system
- Collaborate with team to resolve technical inquiries
- Participate in ongoing product training sessions
- Contribute to process improvement initiatives
- Maintain professional brand standards in all communications
Qualifications
- High school diploma or equivalent
- Strong communication skills (verbal & written)
- Basic computer proficiency with willingness to learn
- Positive attitude and team-oriented mindset
- Ability to work flexible hours including weekends
- No prior experience required - training provided
- Valid California ID for employment verification