Job Description
Join our award-winning team at LocalCare Solutions and launch your career in customer service! We're seeking motivated individuals with no prior experience to join our dynamic team in Louisville, KY. As a Customer Service Associate, you'll be the friendly voice of our company, helping customers with inquiries and ensuring positive experiences. We provide comprehensive paid training and offer flexible scheduling options to fit your lifestyle. If you're a people person with a can-do attitude, apply today and start your journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate customer records in our CRM system
- Collaborate with team members to resolve complex customer issues efficiently
- Assist with daily store operations including inventory management and merchandising
- Participate in ongoing training to enhance product knowledge and service skills
- Contribute to a positive team environment through effective communication
- Adhere to company policies and maintain confidentiality of customer information
Qualifications
- No prior experience required - we welcome career changers and recent graduates
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to learn new systems and processes quickly
- Basic computer proficiency with MS Office applications
- Flexible schedule availability including weekends and holidays
- Valid driver's license and reliable transportation
- Passion for helping others and providing exceptional service