Job Description
Start Your Career Today! No Experience Required!
Horizon Staffing Solutions is seeking motivated individuals for entry-level Customer Service Associate positions in Philadelphia, PA. We offer paid training, career growth opportunities, and a supportive work environment. Perfect for recent graduates or career changers!
Why Join Us?
- Walk-in interviews every Monday & Wednesday 9AM-4PM
- Comprehensive paid training program
- Health benefits after 90 days
- Advancement opportunities to team lead/supervisor
- Competitive hourly wage with performance bonuses
Responsibilities
- Handle incoming customer inquiries via phone/email/chat
- Resolve customer concerns with empathy and efficiency
- Process orders and transactions accurately
- Update customer records in CRM systems
- Collaborate with team members to improve service
- Adhere to company policies and procedures
- Participate in weekly training sessions
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent
- Strong communication skills (verbal & written)
- Basic computer literacy (typing, email, MS Office)
- Positive attitude and customer-focused mindset
- Ability to work in fast-paced environment
- Reliable transportation to downtown Philadelphia
- Must be available for flexible shifts