Job Description
Launch your career with Metro Support Services! We're seeking enthusiastic individuals for our Entry-Level Customer Service Associate positions in Atlanta. No experience necessary – we provide comprehensive training to help you succeed. Enjoy competitive pay, benefits, and a supportive team environment.
What We Offer:
- Full-time position with benefits package
- Comprehensive paid training program
- Career advancement opportunities
- Modern downtown Atlanta workspace
- Health insurance and retirement plans
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing issues
- Maintain accurate customer records in CRM systems
- Collaborate with team members to resolve complex issues
- Adhere to company policies and service standards
- Participate in ongoing training and development
- Contribute to team performance goals
Qualifications
- No prior experience required – open to all backgrounds
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and customer-focused mindset
- Ability to work flexible hours including weekends
- Reliable transportation to downtown Atlanta location