Job Description
Start your career journey with Louisville Community Services! We're hiring passionate entry-level professionals to join our dynamic customer service team. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement while making a real impact in our local community.
Join over 200 Louisville locals who've built rewarding careers with us. Our supportive environment fosters growth through mentorship programs and skill development workshops. We value diversity and offer inclusive benefits including health insurance, paid time off, and retirement plans. Perfect for recent graduates or career changers looking to launch in Louisville's thriving service sector.
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Resolve client inquiries and issues with empathy and efficiency
- Maintain accurate records in our CRM system
- Collaborate with team members to improve service processes
- Participate in ongoing training to enhance product knowledge
- Contribute to community outreach initiatives
- Support sales team with lead qualification and follow-up
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with Microsoft Office
- Ability to work in fast-paced environments
- Positive attitude with problem-solving mindset
- Reliable transportation required
- Willingness to work flexible shifts including weekends
- No experience necessary – training provided