Job Description
Launch your career immediately with CityConnect Solutions! We're hiring enthusiastic entry-level Customer Service Associates in New York City. No prior experience required – we provide comprehensive training to set you up for success. Join our dynamic team where your growth matters!
Why Join Us?
• Competitive starting wage + performance bonuses
• Paid on-the-job training program
• Clear career advancement pathways
• Comprehensive benefits package (medical/dental/vision)
• Modern downtown Manhattan office with flexible scheduling
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues using established protocols and resources
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Actively participate in ongoing skills training sessions
- Adapt to new technologies and company procedures
- Contribute to team performance goals and metrics
Qualifications
- High school diploma or equivalent (required)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and patience
- Basic computer literacy and typing proficiency
- Positive attitude and eagerness to learn
- Reliable transportation to Manhattan office
- Ability to work independently and in team settings
- Availability for full-time schedule (40 hours/week)