Job Description
We are looking for enthusiastic, motivated individuals to join our growing team as Entry Level Customer Service Associates. If you are eager to start a career in the heart of Georgia and are ready to learn new skills, this is the perfect opportunity for you. We provide comprehensive on-the-job training and a supportive environment for career advancement.
At Metro Atlanta Support Solutions, we pride ourselves on delivering top-notch service to our community. We value reliability, communication, and a positive attitude. Whether you are fresh out of high school or looking to switch careers, we want to hear from you.
Why Join Us?
- Competitive hourly pay starting at $18.00
- Full-time and part-time shifts available
- Health, dental, and vision insurance options
- Employee discounts and referral bonuses
- Clean, modern office environment
Responsibilities
- Greet and assist customers with inquiries via phone, email, or in-person.
- Process customer transactions accurately and efficiently.
- Resolve customer complaints and issues in a professional and timely manner.
- Maintain a clean and organized workspace and store inventory.
- Collaborate with team members to achieve daily sales and service goals.
- Learn and operate company software and database systems.
- Provide feedback to management regarding customer needs and team performance.
Qualifications
- High school diploma, GED, or equivalent required.
- No prior customer service experience is necessary; we provide full training.
- Strong verbal communication skills and a friendly demeanor.
- Ability to work independently as well as part of a team.
- Basic computer literacy and typing skills.
- Reliable transportation and punctuality are essential.
- Willingness to learn new processes and adapt to change.