Job Description
Start your career TODAY with Metro Retail Solutions! We're seeking enthusiastic individuals with no prior experience for immediate full-time openings in our New York City customer service department. If you're a motivated team player with a passion for helping others, this is your chance to grow with a leader in retail services. Training provided, flexible schedules available, and competitive benefits package included.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately and efficiently using our POS system
- Resolve customer inquiries and concerns with empathy and professionalism
- Collaborate with team members to maintain store presentation and inventory
- Participate in ongoing product knowledge and service training
- Uphold company standards for safety and cleanliness
- Support promotional campaigns and sales initiatives
Qualifications
- No prior experience required - we provide comprehensive training
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer literacy with willingness to learn new systems
- Positive attitude and customer-focused mindset
- Reliable transportation to our Manhattan location
- Ability to stand for extended periods (up to 8 hours)