Job Description
Join the Fastest Growing Team in Portland!
We are looking for motivated individuals to join our customer service team. No prior experience is required—we provide full training! If you have a positive attitude and a strong work ethic, we want to hear from you.
Why Choose PDX Solutions?
- Competitive hourly pay ($18 - $24/hr)
- Comprehensive paid training program
- Health, dental, and vision insurance
- Career advancement opportunities
- Modern, collaborative office environment
Don't let a lack of experience hold you back. Start your career with us today.
Responsibilities
- Handle a high volume of inbound and outbound customer calls with a professional demeanor.
- Resolve customer inquiries and issues efficiently while maintaining high satisfaction scores.
- Accurately log customer interactions and account details into the CRM system.
- Collaborate with team leads to identify process improvements.
- Assist in the onboarding of new team members.
- Meet daily and weekly performance metrics regarding call volume and quality.
Qualifications
- High school diploma or GED equivalent required.
- Willingness to learn new software and systems quickly.
- Strong verbal communication skills and active listening abilities.
- Basic computer proficiency (Microsoft Office Suite).
- Ability to work flexible shifts, including evenings and weekends.
- A valid driver's license and reliable transportation are a plus.