Job Description
Join Detroit's fastest-growing customer service team! We're seeking motivated individuals ready to launch their careers in our vibrant downtown location. No experience needed – we provide comprehensive training and growth opportunities. Enjoy competitive benefits, flexible scheduling, and a supportive team environment. Walk-in interviews available Monday-Friday 9 AM-4 PM. Start your Detroit success story today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to achieve service targets
- Participate in ongoing skills development workshops
- Maintain positive brand representation in all communications
Qualifications
- High school diploma or equivalent (required)
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency with MS Office
- Positive attitude and willingness to learn
- Reliable transportation to downtown Detroit location
- Availability for flexible shifts including weekends