Job Description
Join ExpressPay Staffing and get paid DAILY for your hard work! We're seeking energetic Customer Service Specialists for immediate openings in New York. Perfect for students, gig workers, or anyone seeking flexible income with no wait periods for paychecks. Walk-in interviews available this week – no appointments needed!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing issues and process transactions efficiently
- Update customer records in CRM systems with precision
- Meet daily performance metrics for call quality and resolution rates
- Collaborate with team members to improve service protocols
- Adhere to company compliance and security standards
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months customer service or call center experience
- Strong verbal communication and active listening skills
- Ability to type 35+ WPM with accuracy
- Proficiency with Microsoft Office and CRM software
- Flexible schedule availability including weekends
- Must bring two forms of ID for walk-in interview