Job Description
Join our award-winning team as an Entry Level Customer Service Representative and launch your career in a thriving industry! We're seeking energetic, customer-focused individuals to deliver exceptional experiences at our San Antonio headquarters. Enjoy competitive pay, comprehensive benefits, and growth opportunities within a supportive environment.
What We Offer:
- Competitive salary + performance bonuses
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Ongoing professional development
Walk-in Interviews: Every Tuesday & Thursday, 9 AM - 4 PM. No appointment needed!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve service issues efficiently and professionally
- Document interactions in CRM systems
- Collaborate with cross-functional teams
- Meet performance metrics (e.g., response times)
- Participate in training programs
- Identify process improvement opportunities
Qualifications
- High school diploma or equivalent required
- Strong verbal/written communication skills
- Basic computer proficiency
- Positive, solution-oriented mindset
- Ability to multitask in fast-paced settings
- Customer service experience preferred but not required
- Must pass background check