Job Description
Are you searching for jobs near me in Detroit or the surrounding Ohio area? Detroit Support Hub is excited to announce openings for Entry-Level Customer Service Representatives. We are committed to helping local talent grow, and we offer no experience required training for the right candidates.
Join a dynamic team dedicated to providing top-tier service to our community. Whether you are based in Michigan or looking to commute from Ohio, we provide a pathway to a stable, local career.
What we offer:
- Competitive hourly wage ($15.00 - $20.00)
- Comprehensive on-the-job training
- Health, dental, and vision insurance
- Paid time off and holiday pay
- A supportive, local work environment
Responsibilities
- Greet and assist customers via phone, email, and in-person with a friendly, professional demeanor.
- Resolve customer inquiries and complaints efficiently to ensure high satisfaction rates.
- Process customer orders, returns, and account updates with high accuracy.
- Collaborate with the sales and support teams to meet daily and weekly targets.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell products and services to local clients.
Qualifications
- High school diploma or equivalent required.
- Basic computer skills and familiarity with MS Office applications.
- Strong verbal communication and active listening skills.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable transportation is a must (local travel to Ohio/Michigan border areas may apply).
- Willingness to learn new software and processes quickly.