Job Description
Join our dynamic team as an Entry-Level Customer Service Representative in the heart of New York City! No experience required – we provide comprehensive training to launch your career. Enjoy competitive benefits, growth opportunities, and a supportive work environment in one of the world's most vibrant cities.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve billing and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to ensure seamless service
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent (no experience required)
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Proficiency with basic computer applications
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends